Verified Google Reviews
So Ni
2 weeks ago
Josh Thibodeau is a very prompt, knowledgeable, efficient broker. He helped us tremendously with finding a better, more comprehensive and much cheaper home insurance than what we used to have. Will continue to rely on him in the future.
miriam kahn
2 weeks ago
The coastal agent who helped me secure homeowner’s insurance, Joshua T., was kind, accessible, heard my concerns and was fully attentive and respectful, and eventually set me up with a good plan at an affordable price. As good as it gets!
dennisgur333
3 weeks ago
Ana Mendoza was my agent and she was very helpful with my home and auto policy and was able to save me a ton of money on my insurance!
William Taing
3 weeks ago
Josh Thibodeau at Coastal Insurance Solutions was excellent to work with. I needed a high-value condo package in Manhattan — home, umbrella, and jewelry coverage — ahead of my renewal, and my building's requirements were complicated. Josh got multiple carrier quotes turned around quickly and walked me through the replacement-cost requirements in plain terms. Everything was approved by underwriting and bound quickly. Communication was fast and clear the entire process — every question answered promptly by email, paperwork handled cleanly through DocuSign, and when I flagged a small error on the application he had it fixed almost immediately. The final package came in well under the other quotes I received. Highly recommend asking for Josh specifically — responsive, knowledgeable, and actually explains what you're buying.
Response from the owner:We're delighted to hear about your positive experience with Josh at Coastal Insurance Solutions! His quick turnaround on quotes and clear communication truly make a difference. Thank you for the strong recommendation!
Eddie S.
4 weeks ago
Two Words to describe Coastal Insurance. HIGHLY RECOMMENDED thanks to Ana. When things looked bleak, she was the light at the end of the tunnel. Ana’s service was top notch. Need insurance, give her a shout. You’ll be glad you did. Thanks for making a stressful situation worry free.
Response from the owner:We appreciate your glowing review, Eddie! It's wonderful to hear how Ana made a challenging situation easier for you. Your recommendation means a lot to us, and we're here whenever you need assistance with insurance.
Roy A
4 weeks ago
Josh Thibodeau provided amazing service and he was very responsive to my myriad questions. 100% recommend for anyone needing help finding insurance. He ultimately found us better coverage at a better price that our prior policy.
Response from the owner:We appreciate your positive feedback, Roy! It’s great to hear that Josh was responsive and helped you find better coverage at a competitive price. Your recommendation means a lot to us!
Andy G
1 month ago
I worked with Josh Thibodeau to secure home, auto and umbrella insurance. Since it was a high value home it was a bit tricky but Josh worked me through it expertly. Great experience.
Response from the owner:We're glad to hear about your positive experience with Josh! His expertise in navigating high-value insurance is invaluable. Thank you for sharing your thoughts; we appreciate your trust in our services.
Kathleen Failla
1 month ago
In this day and age complaining is an everyday occurrence. I want to take this opportunity to give a shout out to Josh for making my insurance experience so awesome. Looking for a new insurance carrier is so stressful. Josh was knowledgeable and very professional. Josh you are an asset to the agency. Thank you.
Response from the owner:Thank you for highlighting Josh's exceptional service, Kathleen. We’re pleased to hear he made your insurance journey stress-free. Your kind words affirm our commitment to providing top-notch assistance. We appreciate your support!
Thomas Kinsella
1 month ago
Jennifer was extremely helpful in helping my wife and I with homeowners and auto insurance. We are first time homebuyers so we did not know what to expect and we had a lot of questions. Jennifer was so kind, patient and knowledgeable and she made us feel comfortable enough to ask any and all of our questions. If you’re in need of insurance, reach out to Coastal Insurance Solutions and ask for Jennifer
Response from the owner:We appreciate your wonderful feedback, Thomas! It’s great to hear that Jennifer's expertise and support made your first-time homebuying experience smooth and enjoyable. We’re here for all your insurance needs!
Joseph DeMato-Garcia
2 months ago
I highly recommend Joshua Thibodeau. He is great with communication and was able to find us a lower premium than we had been previously paying. He was patient, kind, and thorough. If you are in need of insurance Josh is the man!
Response from the owner:Thank you, Joseph, for your wonderful feedback. We're delighted to hear that Joshua's communication and dedication helped you secure a better premium. Your satisfaction is our top priority!
Kevin klerk
2 months ago
Jessica at coastal insurance solutions has been such a pleasure to work with, she answered all my questions in a quick timley manner. She was very helpful finding an affordable policy that works for me.
Response from the owner:Thank you for your positive feedback, Kevin. It's great to know Jessica was able to assist you efficiently and help find an affordable policy that meets your needs. We appreciate your trust in us!
kishner Deprinvil
2 months ago
Response from the owner:Thank you!
Roy Jetter
2 months ago
Great customer service from Sandra. Highly recommended Insurance Agency.
Response from the owner:Thank you Roy!
Yong Kwon
2 months ago
We are so happy that we met Ms. Terri Kerrigan for all our insurance needs. She made the entire process easy, clear, and straightforward. We look forward to working with her for many years to come.
Response from the owner:Thank you for your wonderful feedback, Yong. It’s great to hear that Ms. Terri Kerrigan made your insurance experience smooth and understandable. We look forward to supporting you for years to come!
Ramona
3 months ago
Jennifer Gozdziak was fantastic! Very knowledgeable and helpful in obtaining new car and homeowners insurance for us. She was quick to respond; polite and pleasant to deal with. Highly recommend!
Response from the owner:Thank you for your outstanding review, Ramona. It's wonderful to hear that Jennifer's expertise and prompt communication made your insurance process smooth. We truly appreciate your recommendation!
R S
3 months ago
Jennifer G is a pleasure to deal with. She is knowledgeable, responsive and helpful. Kudos.
Response from the owner:Thank you, we appreciate your business!
Jodi Paolella
3 months ago
My experience with this company was professional and pleasant. The agent’s name was Phillip Tiarks. It was nice working with someone who explained everything and was very respectful.
Response from the owner:Thank you for your wonderful feedback, Jodi. We're thrilled to hear about your positive experience with Phillip. Our team strives to provide clear communication and respect in every interaction. We appreciate your support!
Bob Cornelis
3 months ago
I was very happy with the job that Josh Thibodeau at Coastal Insurance Solutions did for me recently changing 3 policies from my old carrier to a new one! Not only did I get significantly better coverage, including all of the items I was most interested in, but my total cost went down about 15%. That's hard to beat! Josh was very responsive and explained things clearly - I've already recommended him to 2 friends of mine!
Response from the owner:Thank you, Bob, for your outstanding feedback! We're thrilled to hear that Josh provided you with excellent service and improved coverage at a lower cost. Your recommendations mean a lot to us!
Richard Kelly
3 months ago
My car insurance came up for renewal with a high increase despite no claims, so I worked with Alaina Hall who found a well-regarded insurance company whose premium was significantly lower. Docusigned the contract and set up the payment without a hitch.
Response from the owner:Thank you for sharing your experience, Richard. It’s fantastic to hear that Alaina was able to secure a significantly lower premium for you. We appreciate your trust and look forward to assisting you in the future!
Lisa Martin
3 months ago
Our homeowner’s insurance has been increasing by thousands of dollars the past few years, even though we never made a claim. Working with Josh Bergeron at Coastal Insurance Solutions, we were able to maintain our coverage and reduce the premium by a couple of thousand dollars!!! Josh was quick to respond to questions and made the transfer of companies easy!
Response from the owner:Thank you, Lisa, for your fantastic feedback! We're thrilled to hear that Josh was able to secure better coverage and savings for you. Your satisfaction is our priority, and we're here to help anytime!
Danny Jarski
3 months ago
Scott Bergeron was very helpful and got me my quote expeditiously.
Response from the owner:Thank you for your kind words, Danny. We're pleased to hear that Scott provided you with quick and helpful service. Your satisfaction is our priority, and we look forward to assisting you again!
Paul Amarosa
4 months ago
Great experience working with the Clausen Agency! Simple and easy, quick responses and was able to work through obtaining policy all through email while I was out of the country. Very straight forward and no nonsense interaction. Highly recommended business. Working with Alaina, I would highly recommend her as a broker if you have an option to ensure you have the same great and easy experience!
Response from the owner:We appreciate your kind words, Paul! It's wonderful to know that our email communication made your experience so effortless, even while abroad. Thank you for recommending Alaina and our agency!
steven horton
4 months ago
Luigi @ The Clausen agency is the most efficient, responsive person in the business!
Response from the owner:Thank you for your kind words about Luigi! We take pride in our team's efficiency and responsiveness. Your feedback encourages us to keep delivering exceptional service to our clients. We appreciate your support!
Susan Lee
5 months ago
Excellent experience dealing with Josh on day 1. He answered all the questions I have reflecting how knowledgeable he is in this field. So glad I can find him while just randomly chose a site to contact when I have to find new home insurance.
Thank you Josh!
Response from the owner:Thank you, Susan! It's fantastic to hear that Josh provided such a valuable experience on your first day. We're proud to have knowledgeable agents who genuinely care about our clients. Your satisfaction means a lot to us!
Mark Christopher
5 months ago
I had a very positive experience working with Josh Thibodeau on my homeowners insurance and related policies. He was thorough and quick with his communications, answered all my questions, and helped me find a policy that really fit my coverage needs. Very happy with my experience with him and the firm.
Response from the owner:Thank you, Mark, for your fantastic review! We're thrilled to hear that Josh provided prompt and thorough support in finding the right homeowners insurance for you. Your satisfaction is our priority!



