Verified Google Reviews
Based on 651 reviews
Kalbaugh Family
1714074270
I am so grateful for everything Allison Stines did for us! She helped our family get the best insurance coverage in challenging circumstances. On top of that, she did it in a day! She clearly cared enormously and did everything to get us a good solution.The experience was extremely easy, too. All documents were done online, including signatures, and the process was as smooth as could be. Big fan. Thank you, Allison!
Rich Aronwald
1712955180
Terri Kerrigan has been great !
Pritam Dutta
1712937951
Had a great call with Terri Kerrigan from coastal. She was able to explain to me how my auto insurance helps me in certain situations and is worth a little extra money in others and also how I should think about adding my son to the insurance policy in the future. Super informative and super helpful. Really makes a big difference working with them versus other companies out there.
LM
1712785829
Joshua Thibodeau makes insurance enjoyable! Who does that? This guy is awesome. So responsive, informative and provide simple choices I don’t ask for - that logically saved us money! We move all our insurance - home, cars, and boat - to this agency because of Joshua’s service. Just wow!
Darlene Narasimhalu
1711720298
Best place to go for your insurance needs! We worked with Allison Stines to help get our new home insured. She was exceptional in every way. She was great with estimating the cost, answering emails promptly, and very receptive to having phone calls to answer any questions. I would highly recommend Costal Insurance with Allison Stines.
Julie Ausbon
1711052789
There needs to be more people like Allison Stines on this planet! I was almost in tears when Allison answered the phone.. I had just received a letter from my bank that I would have to get flood insurance. I had been on the phone for hours with my bank and FEMA trying to figure this all out. When I called Coastal Insurance, Allison answered the phone. I asked her to be patient with me because I was so stressed and she said “Don’t worry, I will take care of everything.” and she did! She answered all of my questions , she emailed a few different policies to me, she called my bank for me and she had me DocuSign my new policy. She made it SO easy, and she was SO kind. Great experience..Great company! Thanks, Julie A
Boning Tong
1710895493
Artis is great. He is patient, knowledgeable, and got all my inquiries resolved swiftly. He followed to ensure my satisfaction.
Debra P
1710462302
I’m super pleased with Clausen Agency. Melissa M. was so helpful in explaining the detail of my Coastal Insurance auto policy and offering suggestions for policy modifications. I appreciate her patience and professionalism. Thank you Melissa!
Nicole Weniger
1709671300
Cortney Wente was so helpful in providing us options for both home and flood insurance. She made the process so smooth and we truly appreciate all of her help!
George Mulholland
1709071332
My wife and I were purchasing a new vehicle and Nicole Smith from Coastal was on it. Helpful and worked with us and the dealer to get our new car insured and out of the showroom in no time. Highly recommend!!
Jane Galkina
1707257152
Contacted the agency with help on transferring car insurance from one vehicle to the other. Artis was the person who helped me. He made it quick and easy, communicated throughout the process. I would absolutely recommend this agency for your insurance needs. Artis was excellent!
Rafael rodriguez
1707244329
T. Kerrigan from coastal was very attentive and solved my issue promptly. I’m very appreciative.
James
1706306615
Ms. Gimmariel Reyes (Gigi) personal lines advisor and licensed insurance broker was outstanding !She was very professional, knowledgeable and handled my case with great care and efficiency .I highly recommend her and Clausen agency.
audley Campbell
1705948462
Jeannene Clifford
1705329428
Melissa was professional, friendly and quick to help me when I misplaced my auto insurance ID card. excellent customer service!
patricia jachowdik
1705069676
Cortney @ Coastal Insurance made this process easy & straightforward. She was professional and knowledgeable and was able to help get a decent homeowners policy with flexible options and pricing despite having a couple claims the last company ended up ditching me because of. I am Looking forward to a positive future relationship with The Clausen Agency. Thanks again, Cortney.
Ravi
1703350989
Joshua was able to help me find the proper insurance I needed in a quick and timely matter. Highly recommend the Coastal Insurance team.
giancarlo franco
1701371339
Cortney Wente was incredible with all her help and finding me a policy that fits best for me. I appreciate all her help.
William Ladolcetta
1699323981
Danien is so helpful. Had a couple issues that needed to be addressed and she worked with me to make sure everything was completed. Highly recommended
Kim Stefano
1698762716
Getting new home, umbrella and car insurance can be quite the daunting experience. This is why we opted to go with Coastal Insurance. And were lucky enough to be placed under Alaina Hall's care. Not only did she find us the best insurance and premiums, but Alaina was also so friendly, patient and knowledgeable. She always responded quickly to any email or question. She took the hard part out of getting new insurance. She took great care of us. I would highly recommend Coastal Insurance to any insurance needs. Thank you Alaina for all your help!!!
Lenore Cobb
1698264204
I just have to say Phillip Tiarks at Coastal was awesome to work with. I had some unique questions about my companies Workers comp and disability policies and he was patient, kind and knowledgeable. Helped me solve the problems quickly and I actually wound up learning more about my job! He also saved us money! Thanks to the whole professional staff and especially Phillip 👍🙏
Steve Dimitrakis
1696537601
Very helpful, informative and knowledgeable, great customer service 👍ARTIS WAS A TRUE PROFESSIONAL. His customer service skills and patience are exceptional 👌!
Vinny L
1696463127
I would recommend Coastal Insurance agency for their insurance needs. The agent that helped me was Gigi who is super knowledgeable and friendly, she was able to get me a great rate on my homeowner's insurance policy. The whole process was quick and easy.
Angelo Questo
1695414410
Gigi was very professional and helpful in finding the best option for my flood insurance. I appreciate her diligence and follow through on this insurance purchase. Thank you, Gigi
Ann DiGesu
1695067535
I had the opportunity to be attended to by Alaina Hill at the Clausen agency. Her service was prompt, reliable and she saved me hundreds a year on my car insurance. I highly recommend this agency.
Alex Wiehl
1694180137
Everyone I've spoken to at Coastal Insurance Solutions has been super helpful and friendly. I highly recommend!
Donald Radosevic
1694096279
We had sold our car and were in the process of cancelling our insurance. We hit a snag and appreciated Artis calling to get it back on track. We're in our 90's and need all the help we can get.
Gloria Lofstad
1694046151
The agent Courtney Wente was amazing. She was courteous and sweet and took care of all my insurance needs in such a timely manner. It was a pleasure dealing with her.
Jack Lombardi
1693494563
Artis Kalivas assisted me with responding to questions from my homeowner's policy provider. Artis was courteous and very helpful, answering my questions and making the process easy for me. Thank you Artis.
weathers Weathers
1692379136
Spoke with Phillip Tiarks who assisted me on revising my home owner policy. He was polite and very knowledgeable in answering all my questions. He updated my policy within minutes and sent it off to all parties as promised. I was very happy with his services.
Steve Manukian
1692054576
Called to get a quote on a homeowners policy renewal , spoke with Cortney Wente, and within 5 minutes she quoted me a price that was 25% cheaper than what I was paying at Liberty Mutual..Not only did she give me a great rate but the coverage for the same house that I have lived in for 35 yrs without a claim EVER!!--THANKS LIBERTY MUTUAL--also gave me 30% higher coverage.. Thank you so much Cortney you are the BEST!!!!
David Spector
1692034363
We recently purchased a new car and Phillip has been working with us to modify our policy accordingly. He has been absolutely amazing: he is knowledgeable, responsive, organized, efficient, and an absolute pleasure to work with. We highly recommend the Clausen agency for all insurance needs.
Robert S Glynn
1691682376
Best agent ever. Shoot, best human you'll ever meet. She's a professional, a human, a caring individual and she will always steer you in the proper direction. I'd never deal with anyone else.
Nick Picon
1691165709
I have been using Coastal Homeowners Insurance for several years and have always been very happy with their level of service. Most recently I performed a HELOC on my home and needed to get some documents rather quickly for closing. Cotty was able to process my request immediately and get me the much needed documents within just a few hours. I highly recommend Coastal Homeowners Insurance for not only their professionalism, but more importantly their exceptional level of customer service.
Steven Ikirt
1691070534
Absolutely excellent service and support. Allison and her team worked through every challenge we encountered while finishing our new home. Allison is the example all insurance brokers should follow, she exudes integrity and quality in everything she does for her customers. Thanks Allison!!
stephanie perez
1690995042
Allison is extremely efficient, professional, and caring towards her clients. We always appreciate her work ethic and assistance!
Job Potter
1689332323
Karin Yezierski was super-helpful in getting me squared away with auto insurance within a couple of hours. She is patient and knows her stuff. Much appreciated.
Saltfish Bacalao
1689215989
Vitoria is nice and work very efficiently helping me to get what we really need. Appreciate your efforts Victoria!
Christopher Hanaway
1689002606
I have had nothing but good experiences with Coastal Insurance. They’ve helped with all my properties.
Todd Joron
1688756715
My 2nd year with Coastal Insurance for my Estate. Great service especially by Terri Kerrigan who is very responsive and professional. Great job.
Edwina Bryant
1688409222
Scott was compassionate, patient and reassuring. He definitely is a credit to this company. Thank You so much!!!!
Robert Garroway
1687358612
Alaina Hall was amazing and easy to work with . Efficient , friendly and quick with my requests
John Stevenson
1686943169
Terence
1685823116
Allison S at Coastal Insurance / Clausen Agency helped me get a great insurance policy for my home. I consulted multiple agents, and Allison got me the best quotes (good replacement value, low premiums). She was one of the only agents who actually provided quotes from more than one insurance company, and she's highly responsive and worked effectively with my communication preferences. Everything was handled by email with no phone tag. Allison is an honest broker who made sure I communicated home renovation plans to avoid surprises with the insurance company.
Frank Pintauro
1684770048
Phillip quickly addressed and resolved the issue I presented.
Brian Cichocki
1683666468
I needed help on two items, and even though Victoria was not our rep, she provided excellent help when our rep wasn't available. Bravo!
B
1682452542
First of all, I find it hard to believe that every single review is five stars. I didn’t look at your reviews until after I made a phone call to get a quote on some insurance. I was connected to Courtney who is quite rude. After a few questions, she said to me is this a question session or would you like a quote, I was taken back because no one had ever spoken to me like that. I would not give this agency $.10 worth of my business. I’ve had insurance for 50 years and never have. I’ve been spoken to like that in my entire life. Beware anyone that has all five stars is probably paying their people being their clients to give them the five stars , which is my opinion.
Todd Plantier
1682107383
Melissa was great to work with regarding our flood insurance policy. She was informative, prompt and provided prompt follow up.
BRIAN JOHNSON
1682085008
Thank goodness Phillip answered the phone at Coastal. I was not feeling comfortable with the attention I think a new customer should be given. In trying to cancel my old homeowners insurance through another broker, the time lapse was unacceptable.Phillip took the information and clearly and professionally addressed the issues in a VERY timely manner. He renewed my confidence in my new agency.
William Sayrafe
1681914078
Excellent customer service. Melissa is extremely professional and knowledgeable in assisting me. Always easy to work with.
A C
1681236933
The agents at Clausen/Coastal are great! They are proactive and keep me updated on changes and renewals. They are also very responsive - they resolve my questions very quickly and go above and beyond to represent my interests. Thanks Phillip and team!
Sharon Pollock
1680544766
Very responsive.
Tony Ling
1678987036
Melissa helped me with informing me of my pending insurance issues and helped me obtain new insurance coverage within a short time.
Ellen Braunstein
1677712898
Phillip was a great help. He assisted and resolved my issue promptly. Thank you Phillip
Michael JR
1677256836
Luigi was excellent working with us to resolve our issues every step of the way. He was responsive, decisive, and knowledgeable. He moved quickly to help us and I would happily work with him again.
Kelly McConnach
1677097340
Phillip Tiarks was a pleasure to speak to. He was so helpful knowledgeable and just fabulous.
Chad Mayes
1677095822
Allison was such a pleasure to deal with. These days it's hard to get anyone to do anything. I filled out the contact form on the website & Allison called immediately! She promptly (about 5 minutes into our conversation) presented me with a quote that saved us money & provided great coverage as well. It was a refreshing experience to have something that's typically a time consuming & complicated task go so smoothly. Thanks!
Ralph Woelfel
1676077689
Alaina really did a great job finding the solutions to our insurance requests. She put in the extra effort to find the best combination of coverage and prices. I would recommend asking for Aliana for great customer service.
Joe SanFilippo
1675343766
William Patrick Burke
1675271872
So helpful; Sandra followed through on everything I asked, so I was able to make an informed decision. Great team of professionals!
larisa sapir
1675181505
Allison Stines worked with me at renewing my homeowners Insurance .I have to say she was very helpful, efficient, friendly, knowledgable and professional. She is always available to answer any questions and has a wonderful personality. She did impressive job.
Jason Ruckman
1674850854
The team at Coastal Insurance went above and beyond in helping me with our various insurance needs. Rich Fehr was prompt in answering my initial inquiry and procuring a compelling quote and his teammate Allison Stines picked up the ball and ran it into the endzone when Rich was unexpectedly out of the office. I had a tight timeframe to get multiple policies in place (high-value homeowner's, auto, umbrella and personal articles) and Rich and Allison walked me through my coverage options and patiently answered all my questions. I never felt pressured into any coverage I didn't need; to the contrary, I felt that the Coastal team was my advocate through the process and got me great, cohesive coverage at a price far more competitive than what other insurance brokers were showing me. A+++, highly recommended.
Rob Glynn
1674837701
In my 25+ Yrs of driving, I've never encountered someone that is Not only insanely professional yet caring. I feel as if she wears a cape 😆, everything is done perfectly and quickly. She's extremely knowledgeable and takes the time to ensure that she's Always putting her clients needs before anything else. It's extremely rare to find someone that works like a well oiled machine yet has a heart of gold. I HIGHLY recommend dealing with Deneen. I will never deal with anyone else. If you deal with her, I'm sure you'd say the same.
the kew
1674773183
Karin Yezierski was very helpful, she searced and was able to get me a good quote to provide coverage for my apartment. Very pleased with the price and cover provided. Thx again Karin
Amin Kinana
1674743780
I had a great experience with Victoria she was super helpful and very professionalShe helped me out with my insurance and made it very easy and explained everything in detail for my Im very happy with her service excellent
Master Kid
1674658856
I had the opportunity to work with Melissa. She is professional and very helpful. As a customer I am very satisfied with her services.
Dave
1674614585
I contacted Rich Fehr concerning insurance quote .He was very professional and provided me with excellent service .He follows up and assures everything is in order. Highly recommend.
EZ Green Corp
1673022769
Victoria Sotcheff is the absolute BEST! She is professional and a pleasure to work with. She always has answers for me and is quick to respond to my emails and phone calls. She is the main reason why we remain loyal to the Agency.
flummox69
1673018803
I called Coastal/Clausen late in the afternoon to discuss high premium rates on my Homeowners' insurance....I was lucky enough to get Sandra Vassallo on the line. Wow. She took exceptionally good care of me. After a brief discussion, she went to work immediately to reduce my premium. By the next morning, she had already contacted the 'parent' ins. co. and had an accurate quote for the reduction. She also provided several other insurance options for me - all of which were sensible and clear. A super-professional and to-the-point interaction with Sandra. I highly recommend her.
Ed Talvy
1672436126
Had a truly phenomenal experience with the Clausen Agency working with Barbara. She’s an absolute rockstar - super smart, friendly, understanding and completely proactive at finding solutions… this is important given market volatility. Communications were exceptional and timely. A true gem… can’t recommend Barbara enough. Scope of work: HOI and Auto
Maha Aziz
1671640498
Barbara is wonderful and always helped me with insurance need I also recommend my friend to call her she is great asset to you company thank you
Andrew Wieber
1671637117
Rich made the whole insurance shopping process seamless and easy, and was one less thing to worry about during the home-buying process.
Haroon Yousaf
1671480133
Best services and firm to work with.I have had the opportunity to work on several real estate insurances with Karin Yezierski and she was very professional and pro-active. Karin is very reliable, I would definitely recommend her services.
Vanessa V
1671157549
I called to review my policy and ensure I was getting the best rate for my homeowners insurance. Melissa was very friendly and helpful in answering my questions and explaining things to me.
Carl Flores
1671037324
Barbara called me to say that my home insurance was ready for renewal. She was very professional theybway she updated me on my current policy
Denise Erwin
1670008787
Today I called and spoke with Phillip. He was extremely professional and helpful and found the answers I needed and then responded promptly with the answers to my question. He is a true asset to this company.
Jayne Garrido
1669832856
After years of doing insurance stuff online I wanted to work with someone in my community. I must say I am very pleasantly surprised. Allison stine has been so helpful and on top of everything. Making this so much easier than doing this onlineThank you Allison.
Betty Boyer
1669831052
Allison Stines from Coastal Insurance went above and beyond to give up exceptional service, providing information, responding quickly, and securing top rated homeowners insurance for us! I highly recommend her for all of your insurance needs.
Tara Lerch
1669218669
I have had nothing but great experiences working with Coastal Homeowners Insurance! Carol has been amazing with helping me and going above and beyond to address any questions I have had.
Rochel Goldberg
1668486908
Just a world class firm , helpful in every way , Kerry went out of her way to make sure We were comfortable with our decision, thanks amillion !
Evan Rubinsky
1668029580
Grateful to Costal Insurance, and especially Allison Stines for listening to my needs, and setting me up with the right Homeowners insurance, at the right price. After a very long renovation, we needed our new homeowners policy in place, fast. Allison is a total professional-- answered all my many questions, promptly responded to my emails and did it all with a smile. Thank you Coastal and Allison.E.H. Rubinsky
George Aul
1667854614
I worked with Victoria Sotcheff to renew my policy and was delighted with her professionalism and responsiveness. Not only was Ms Sotcheff knowledgeable about my policy but made the online transaction easy and a true pleasure to do business with.
Stephen Cummings
1667849611
Allison from Coastal Insurance was fantastic to work with. We would definitely recommend Coastal Insurance!
Parker Trauernicht
1667245144
Late on Halloween Afternoon/Eve when all should be home protecting our bowls of candy, I was trading in a carMelissa got the required paperwork back to the dealer in a flash! As usual, the Clausen Agency preformed to perfection - Thanks
GWS
1666884014
Danien AND Melissa were once again excellent - quick, optimized coverage, and followed up.Consistently good customer service! Thank you.
Terri James
1666806685
Terri provides excellent service. She is always very thorough, patient and knowledgeable. I am so glad she is our agent.
Raymond Ingersoll
1666727622
Phillip Tiarks was extremely helpful and efficient in helping me renew my homeowners insurance.
Molly Gallivan
1666017316
Melissa was helpful, kind, and efficient!
Jenny Magniccari
1665705227
Trying to obtain insurance can be frustrating, confusing and very expensive. Not so, when dealing with Eric Holle from Coastal Insurance.Eric has a gracious manner and he explained all the options and price points regarding the insurance policy. He was amenable to any changes, as well. The premium itself, was so reasonable. Another wonderful quality in Eric, is that he responds almost immediately to allcorrespondence and follows up on each step toward obtaining the policyand afterwards, as well. Eric Holle is an asset to Coastal Insurance andto his clients. Thank you, Eric!
Sanjai Pathak
1665571021
Barbara is incredible, highly knowledgeable, and a professional insurance consultant. She went out of her way to find us a lower premium for our homeowner policy. Thank you, Barbara!
Jennifer Diel
1664395270
Francine was a pleasure to deal with! Will be recommending her to anyone looking for their insurance needs!
ILEANA ASHMAN
1664192904
I cannot express how grateful I am with Phillip Tarks and Carol Payton. My mortgage company messed up and did not pay my insurance on time and they both went above and beyond to help me get it reinstated. The hold times were long with the insurance company and Phillip stayed on hold to make sure I get my policy back on track. Carol and Phillip made this a priority and that made me feel better because they showed they cared. Now in these times we are in that kind of dedication is not easy to find. So glad I am in great hands.
Deborah Harris
1663291576
During a very trying time for our family, Barbara has been a tremendous help navigating us through this season. I am very grateful for her help finding good insurance coverage for our coastal home.
Christal Bemont
1663276450
Lena Davar
1663194435
Please to work with. Was very Helpful with an issue I was having with a payment. Helped guide me through the process and was very prompt in responding.
Erika Espino
1662751631
Sandra Vassallo was sooooo easy to speak to & she took care of my issues ASAP!!! We need more people in the work force like her!
Heather Harris
1660778756
John Lugo
1659664129
Recently I bought a new car which can be a very frustrating experience but thankfully Alaina Maggio from The Clausen Agency / Coastal Homeowners Insurance did her best to make my day better. Alaina easily handled everything for me over the phone and with my email to transition my insurance over to the new vehicle. Afterwards Alaina even took the time and effort to research insurance quotes from different companies to get me a lower price on my insurance saving me $400. I highly recommend her services as she was patient, understanding, and gave excellent customer service.
Behari Lal
1659542727
Had a wonderful conversation with Artis Kalivas recently - excellent, professional service that, frankly, is typical of every interaction I have ever had with a Coastal Homeowners associate.
Charles Miceli
1659396468
My yearly insurance policy with Narragansett Bay increased. Barbara did a great job of trying to get a lower rate in all aspects of my policy.She was extremely polite the entire time and I felt very comfortable speaking to her. She’s a definite asset To any company that employs her. I wish more people could be as dedicated as she is.
